Customer Privacy bill of rights
Byron Bank Employees
Beginning with their interview we stress confidentiality to our employees. We remind them regularly of this obligation. The sensitivity of your financial information makes employee misuse a very serious matter which can result in their termination.
Computer and Information Collection
When you open an account or receive a loan from Byron Bank that information is entered into our computer system. We do all of our own computer work here at the bank. We have done this since 1988. All employees are given limits of access to the computer. In this way they can only look up information that pertains to the area they work in.
With Third Parties
Byron Bank does choose vendors and service companies that assist us in providing quality products and services to you. In these cases they only have access to your name and address not to any personal information. We are very strict with the companies we choose. They are not permitted to release, use for other purposes, or sell this information. Byron Bank does not sell customer information to outside parties.
We exchange certain information about our customers with selected credit reporting agencies in accordance with standard banking industry practice. Also, realize that when you get a mortgage it is filed with the county and it becomes public knowledge.
There may be occasions when we are legally required to disclose information about you such as for a subpoena, to prevent fraud, or to comply with a governmental agency.
Accuracy and right to Correct
We always strive to maintain complete and accurate information about you and your accounts. However, we are human and errors can occur. We will always personally investigate your concerns and correct any inaccuracies.
Under the Fair Credit Reporting Act you have the right to notify us if you believe we have reported inaccurate information about you to any Consumer Reporting Agency. Please notify us in writing at Byron Bank, P.O. Box 901, Byron, IL 61010.
Byron Bank Web Site Security
Byron Bank understands the importance of your personal and account information. We also understand that our success relies on our ability to offer financial services to you in a secure manner as well as your responsibility in keeping any access codes, passwords and PINs secure. We have and will be setting up even more measures to properly authenticate your identity when you access services through your PC. Byron Bank uses a protection mechanism known as a firewall to protect our computer systems and your information. You will need to use access codes when you use our on-line banking capabilities.