UPDATED – Phishing Scams-Be careful giving out information

Lately, customers are reporting receiving a phone call stating it is Byron Bank calling and that the customer’s card has been deactivated.  It then goes on to tell them that in order to reactivate the card, they must give out some personal information such as the last three digits on the back of the card or the full card number.  This is a form of phishing.

Phishing is when a fraudster sends a text message, calls, leaves a voicemail, emails, or mails letters to you that asks for your personal information.  Some messages even state that your card has been compromised or frozen.  Others are notifying that you have won or you have money waiting for you.  They may even claim that they are from a utility company such as ComEd or Nicor and threaten that they will shut off the service if you don’t supply the information they are asking for.  They do this so you will fall for the scam and give them your personal information.

Please know that we already have your personal information and we would not send a text message telling you your card has been frozen.  Some of these may be automated systems; some of them are live people that you would talk to.  Remember, you can always call the bank to see if the person you talked to was an actual employee.  If it is too good to be true, it probably is, so do not fall victim to one of their scams.  You must be on high alert for these scams and do not give out your personal information.

Security Notice for Windows XP Users

On April 8, 2014, Microsoft will stop issuing security updates to Windows XP.  This means that after that date, there will be a security risk to anyone using this operating system since security vulnerabilities will no longer be patched.  If you are currently using Windows XP, please take note of this.

Although this will not cause an interruption to any of the services we provide our customers, continued use of a computer using Windows XP could place your computer and the information on it at risk.  We encourage you to learn more about this upcoming deadline from Microsoft and become informed on what you will need to do to secure your information.  To learn more, we suggest you visit:

windows.microsoft.com/en-us/windows/end-support-help